Terms of service
Overview
This website is operated by Crafting Magic. Throughout the site, the terms “we,” “us,” and “our” refer to Crafting Magic.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced on this website.
Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these terms, you should not use the website or purchase our products.
Online Store Terms
By using this website, you confirm that you are legally permitted to make purchases in your location.
You may not use our products or website for any unlawful or unauthorized purpose.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of this website, its content, product descriptions, photographs, designs, branding, or other materials without written permission from Crafting Magic.
Products and Services
Crafting Magic offers personal care, fragrance, bath, body, and related products.
Because many of our products are handcrafted or prepared in small batches, slight variations in color, texture, scent intensity, appearance, or packaging may occur. These variations do not necessarily indicate that a product is defective.
We make every reasonable effort to display product descriptions, fragrance notes, colors, sizes, and photographs as accurately as possible. However, colors and product appearance may vary depending on your device or screen settings.
Product availability is subject to change without notice.
We reserve the right to discontinue, modify, limit, or refuse the sale of any product at any time.
Fragrance Disclaimer
Fragrance perception is subjective. Individual experiences with scent may vary depending on personal preference, skin chemistry, environment, and other factors.
Fragrance descriptions and scent notes are provided as a guide and are not a guarantee that every customer will experience a fragrance in exactly the same way.
Disliking a fragrance or experiencing it differently than expected does not qualify a product for a refund or exchange.
Personal Care and Skin Sensitivity
Customers are responsible for reviewing product ingredients before purchasing or using any Crafting Magic product.
We recommend performing a patch test before using a new lotion, body oil, scrub, soap, fragrance, or other topical product.
Discontinue use if irritation occurs.
Our products are intended for external use only unless specifically stated otherwise.
Avoid contact with eyes and keep products out of reach of children unless the product is specifically intended and labeled for child use.
Crafting Magic is not responsible for allergic reactions, sensitivities, irritation, or other individual reactions to ingredients that are disclosed in the product description or ingredient listing.
Nothing on this website is intended to provide medical advice, diagnose a condition, treat a medical condition, or replace advice from a qualified healthcare professional.
Orders
We reserve the right to refuse or cancel any order at our discretion.
We may limit quantities purchased per person, household, account, payment method, or order.
You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.
You are responsible for ensuring that your shipping address is correct before submitting your order.
Pricing and Payment
Prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, and product availability may change without notice.
We reserve the right to correct pricing errors, product description errors, or other mistakes on the website.
Payment must be successfully completed before an order is processed.
Shipping
Shipping estimates are provided as general estimates and are not guaranteed delivery dates.
Crafting Magic is not responsible for delays caused by shipping carriers, severe weather, natural disasters, holidays, incorrect addresses, or circumstances outside of our reasonable control.
Customers are responsible for providing a complete and accurate shipping address.
If an order is returned to us because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.
Returns, Exchanges, and Refunds
Due to the personal-use and hygienic nature of our products, all sales are final unless an item arrives damaged, defective, leaking, or incorrect.
Please refer to our Return & Refund Policy for complete details.
Damaged or Incorrect Items
If your order arrives damaged, defective, leaking, or incorrect, please contact us within the timeframe stated in our Return & Refund Policy.
We may request photographs of the item, packaging, shipping materials, and shipping label before approving a replacement or refund.
Intellectual Property
All Crafting Magic branding, logos, product names, graphics, photographs, product descriptions, website content, designs, promotional materials, and original creative content are owned by or licensed to Crafting Magic unless otherwise stated.
These materials may not be copied, reproduced, republished, distributed, modified, or used commercially without our written permission.
User Comments and Submissions
If you submit reviews, photographs, comments, suggestions, feedback, or other content to us, you agree that the content will not violate the rights of another person or contain unlawful, abusive, defamatory, obscene, or malicious material.
We reserve the right to remove content that we believe violates these Terms of Service.
Third-Party Services and Links
Our website may contain links to third-party websites, payment processors, social media platforms, shipping providers, or other services.
We are not responsible for the content, privacy practices, availability, accuracy, or policies of third-party websites or services.
Your use of third-party services may be subject to their own terms and policies.
Prohibited Uses
You may not use this website:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe upon intellectual property rights
- To submit false or misleading information
- To transmit malicious software or harmful code
- To attempt unauthorized access to the website or another customer's information
- To harass, abuse, threaten, or impersonate another person
- To interfere with the security or operation of the website
- To fraudulently dispute legitimate charges or engage in payment fraud
We reserve the right to terminate access to our website or services for violations of these terms.
Disclaimer of Warranties
Our products and website are provided on an “as available” basis to the extent permitted by law.
We do not guarantee that every product will meet every individual's personal preferences, fragrance expectations, or skin needs.
Nothing in these Terms of Service excludes any rights or protections that cannot legally be excluded under applicable consumer protection laws.
Limitation of Liability
To the fullest extent permitted by applicable law, Crafting Magic shall not be liable for indirect, incidental, special, or consequential damages arising from the use or misuse of our website or products.
Customers are responsible for using products according to the instructions and warnings provided.
Indemnification
You agree to indemnify and hold harmless Crafting Magic and its owners, representatives, employees, contractors, and service providers from claims or expenses arising from your violation of these Terms of Service or misuse of our website or products, to the extent permitted by applicable law.
Severability
If any provision of these Terms of Service is determined to be unlawful or unenforceable, the remaining provisions will continue to remain valid and enforceable.
Changes to These Terms
We reserve the right to update, modify, or replace any portion of these Terms of Service by posting an updated version on this website.
Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms of Service shall be governed by the applicable laws of the jurisdiction in which Crafting Magic operates, without limiting any consumer rights that apply under applicable law.
Contact Information
Questions regarding these Terms of Service may be submitted through the contact information provided on our website.
Last Updated: August 28, 2026